Stain Removal

Let’s talk about stains.

So you’ve dropped a glass of red wine on the beige plush wall to wall carpet. Number 1 don’t panic it’s not the end of the world. Before you go running to the concoction of chemicals under your kitchen sink and throwing everything you can at that spill, stop and breathe. Read this whole blog, relax it won’t make any difference to the stain! We normally have around a 6 week window to remove stains so the next few minutes reading this won’t affect the result. What will affect the result is throwing heaps of chemicals at the stain.

Step 1
Blot any liquid with a white towelling type of cloth similar to the old nappies. Blot the liquid working from the outside of the stain. There are a few different techniques to use but the most effective way of removing stains is to ‘lift’ it out of the carpet. Grab yourself a small container and put in some water, just plain water and dip in a cloth (white) nappy type or white hand towel and squeeze the excess water out. Continue pressing the towel onto the stain repeatedly until there is no further colour (stain) being transferred onto the cloth. Rinse the cloth regularly. This step can take a while and you will need patience.

** If the stain is an oily type substance you can add 1 ONE drop of dishwashing liquid – don’t use more than one drop or you will end up with sticky carpet.

** Don’t wet the carpet too much or you will end up with a ring around the stain where the water spreads

If you have a wet/dry vacuum cleaner even better, the trick is don’t wet the carpet too much

Step 2

Once you have removed as much of the stain as you can, place a white (damp not wet) towelling cloth on top of the stain and place something heavy on top of the cloth. This will hopefully draw out any more of the stain out of your carpet and into the cloth. Leave this overnight. If there is still residue remaining use a new damp white towelling cloth and repeat the process from Step 2.

Although this advice is given with the best intentions some stains are impossible for someone without training to remove. Sometimes we need to use chemicals to assist the stain removal process. If you follow the above instructions we have a much better chance of removing the stain completely. Please call us if you have any questions Bev 0419645296

Stain Remover Products – off the shelf

If you are tempted to use a stain removal product off the shelf at your local supermarket, please be very careful. Depending on the type of carpet you have, there is the possibility of removing colour from your carpet with these products. Check the label first. If you have a wool or nylon carpet please steer clear of these products and follow the advice above. There is one particular very popular product in supermarkets that claims it is safe for wool when in fact it has, on numerous occasions removed dye from carpet that we have had to repair. You as the customer are wholly responsible for any damage done to your carpet by these so called safe products. You will see on every bottle it will say Test in an inconspicuous area first, but the problem there is the dye doesn’t always come out straight away, sometimes it will take a few days before you start to notice the carpet looks faded in that spot. We always tell our customers, please don’t hesitate to contact us on 0419645296 for Bev or 0403309570 to get Chris for free advice on any type of stain removal or product before you buy it, we could possibly save you buying the product or worst case scenario save you having to pay for a dye spot repair.

Stain Remover Products – off the shelf

If you are tempted to use a stain removal product off the shelf at your local supermarket, please be very careful. Depending on the type of carpet you have, there is the possibility of removing colour from your carpet with these products. Check the label first. If you have a wool or nylon carpet please steer clear of these products and follow the advice above. There is one particular very popular product in supermarkets that claims it is safe for wool when in fact it has, on numerous occasions removed dye from carpet that we have had to repair. You as the customer are wholly responsible for any damage done to your carpet by these so called safe products. You will see on every bottle it will say Test in an inconspicuous area first, but the problem there is the dye doesn’t always come out straight away, sometimes it will take a few days before you start to notice the carpet looks faded in that spot. We always tell our customers, please don’t hesitate to contact us on 0419645296 for Bev or 0403309570 to get Chris for free advice on any type of stain removal or product before you buy it, we could possibly save you buying the product or worst case scenario save you having to pay for a dye spot repair.

Google and stain removal

Google is a fabulous tool which, if used correctly is a wealth of information. Google is not the place to go for stain removal in carpets. If it was, there would be no need for carpet cleaners. Some of the worst advice we see is on the internet. We cringe whenever we see cleaners saying “oh just use an iron to get that candle wax out of your carpet”. Then the next day we have a customer calling us to perform a patch repair because the carpet has actually melted.

We have had lots of training. Without training we would not be able to achieve the success of stain removal on a daily basis. Without training, it is a wait and see game. Wait and see if your carpets are ruined.

Carpet cleaners ideally should have training or have a very good teacher that they work with every day. Stain removal is not a guessing game. It is a science of knowing the PH of stains to successfully remove it. When I first started working with Chris Laird back in 2014, he said “okay it’s time you had some training now”, I actually laughed until I realised he was serious. I undertook my training which was a 3 day course with an exam at the end. My results were 98% so a good solid pass.

Stain Removal and the Science of PH

Water is neutral pH at 7 on the scale. pH is the scale from 1 to 14 that measures acidity or alkalinity of any liquid. Anything with a pH below 7 is an acid, and above 7 is an alkaline. Vinegar is acidic with a pH of around 2, bleach is alkaline with a pH of around 13.5

*these figures are approximate only

Some products will set a stain permanently, while other products will make it very unstable and it will run. This is why we always advise our customers, if you have spilt something on your carpet please don’t try anything to remove it yourself and if you do then give us a call first so we can advise the best method of treating.

 

“So, you think it’s expensive to hire a professional, wait until you’re pricing carpet replacement”

Stain Removal
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